Your Health Visiting and other health services during Covid-19

Updated on 16/11/2021

Our Well Baby Clinics are now open and offering face to face appointments. Times, days and locations may vary from our usual clinics.

For more information about appointments, or if you need advice about the health and wellbeing of your child or any other queries please contact the Hackney and City Health Visiting service  on 02076834151 or 02076834219.

All our staff adhere to the Homerton University Hospital and Public Health England COVID 19 guidance for health professionals, on wearing PPE. You may be asked to wear a mask, but we will discuss this with you beforehand when completing a pre face to face assessment.

You can contact the Hackney and City Health Visiting Service on 0207 683 4151 or 0207 683 4219 if you need advice about the health and wellbeing of your child or any other queries.

Video Appointments

At times a virtual consultation may be required, and we can offer this using ‘Attend Anywhere’.

‘Attend Anywhere’ is a national video appointment system which has been rolled out across all NHS services to enable patients to continue to see a health professional during Covid-19.

For more information watch the video below or see Attend Anywhere consultations via video – Patient information leaflet

Emergency care

If your child is unwell and needs emergency care the Homerton Hospital A&E Department is open and they will be happy to care for your infant or child.

Please read up to date advice from the NHS, the government and Homerton Hospital on coronavirus and what to do if you have symptoms.

We are reviewing the situation daily and are asking you to check our website regularly.


Urgent and emergency care for children

If you are concerned about your infant or child we are here to help

When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS111, or go to the Accident and Emergency Department (A&E), especially during the Covid-19 pandemic.

Please see a Guide of what to do for babies less than three months old and a Guide on Covid-19 and childhood illnesses and injuries.

The Children’s Emergency Area in the A&E remains ‘open’ at Homerton 24 hours a day to care for children.

Please read the CORONAVIRUS ADVICE FOR PARENTS from UNICEF, the NHS and the Lullaby Trust, including on questions such as “Does coronavirus affect children?”, “Is it safe for a mother to breastfeed if she is infected with the coronavirus?”, “Can pregnant women pass the coronavirus on to unborn children?”.

As the situation is changing rapidly advice is updated daily. Check above websites regularly for up to date information.

Emotional and mental health


Emotional and mental health, relationship difficulties and domestic abuse

During this time it can be challenging to look after your and your families’ emotional and mental health. Please take a moment to see the available support.

It has been recognised that relationship difficulties and domestic abuse may increase during lockdown. Please see our information on how to access help.

Covid-19 resources for parents, carers and children

Children with SEND

All children

Parents and children

Support for grieving children and families